Trouble Shooting Pella Sliding Glass Door

To align the door and strike correctly use a screwdriver to loosen the screw in the center of the strike.
Trouble shooting pella sliding glass door. If you need assistance with your pella product you ve come to the right place. Use an aerosol lubricant to lubricate all the door rollers. Pella serial number find the serial number on your window patio door or entry door to ensure fast accurate service. If the rollers are damaged install replacement rollers available at home centers.
A pella flat screen sliding door may not latch properly if the door is misaligned with the frame s strike leaving you unable to lock your door. Find your original pella order number on your invoice or the original purchase order number on your sales receipt. Locate your unit id serial number on your window or patio door. How to adjust the rollers on pella sliding doors.
Request a service visit. Your doors won t lock or unlock. Our old doors were removed and replaced with pella sliding doors that have the blinds in between the windows. Identify material product.
You might need to schedule a service visit if. Request a service visit. Find the small plastic cap on each edge of the sliding door panel near the bottom. Your double hung top sash won t stay up.
If you don t have your receipt please write down the unit id serial number on your pella product. Our experience with pella has been very good. Turn the screw. Pry the caps away with a putty knife to access the roller adjustment screw for each roller.
We look forward to visiting you and helping you with any issues. Move the strike up or down as necessary to align it with the door. To clean and lubricate the hardware of a sliding closet door use a stiff brush a toothbrush or a hand vacuum to clean dust from the tracks. Discover pella s energy efficient replacement windows and doors.
With both traditional and contemporary styles they complement any home. Open your pella sliding door halfway.