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Diamantedesk is free open source easy to use help desk solution.
Support desk software open source. Connectwise control is a help desk and customer support solution for small and midsize businesses smbs. Otrs mantisbt request tracker osticket bugzilla brimir phd help desk liberum glpi simpledesk sinergia freehelpdesk adefhelpdesk eticket triage are some of the top help desk software open source. This customer service software allows easy customizations to meet unique business needs. Help desk software is a software application developed to capture track and maintain customer queries online.
It is a one point contact for customer issues and their fixes. Its multilingual capability is very useful as well. It allows agents to connect with one customer at a time and resolve the customer s query. Top help desk software open source.
It s a software application which is developed for the service persons for keeping a track of their customer s request and as a result of which they can deal with the customer issues very easily. The messaging and mail functions are very convenient as well due to automatic pipelining. Its free version supports one technician and up to three customer agents. All that is required to run liberum help desk is windows server running iis.
The help desk software is written in html and asp and is easily modified and customized. It s based on modern technology stack that provides high reliability flexibility scalability and extensibility. Liberum help desk is open sourced under the gpl license and free for use.
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